im having a problem with my computer help please!!!!!!?

Question

everytime i turn on my computer, an installer for DocumentViewer pops up and asks me to install it from a disc. Problem is i dont have a disc for it and when i try to cancel it, Microsoft .NET Framework appears and tells me an unhandled exception has occured in a component in your application. click continue and application will ignore this error and attempt to continue. Object reference not set to an instance of an object. so i click continue and it just reappears. now theres a details box that says See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at HP.CUE.Video.PlaybackControl.UpdateProgressBar()
at HP.CUE.Video.PlaybackControl._ProgressTimer_Tick(Object sender, EventArgs e)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.Callback(IntPtr hWnd, Int32 msg, IntPtr idEvent, IntPtr dwTime)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 1.0.5000.0
Win32 Version: 1.1.4322.2032
CodeBase: file:///c:/windows/microsoft.net/framework/v1.1.4322/mscorlib.dll
----------------------------------------
hpqimzone
Assembly Version: 3.0.0.0
Win32 Version: 065.000.117.000
CodeBase: file:///C:/Program%20Files/HP/Digital%20Imaging/bin/hpqimzone.exe
----------------------------------------
hpqiface
Assembly Version: 4.0.0.0
Win32 Version: 065.000.117.000
CodeBase: file:///c:/windows/assembly/gac/hpqiface/4.0.0.0__a53cf5803f4c3827/hpqiface.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 1.0.5000.0
Win32 Version: 1.1.4322.2032
CodeBase: file:///c:/windows/assembly/gac/system.windows.forms/1.0.5000.0__b77a5c561934e089/system.windows.forms.dll
----------------------------------------
System.Drawing
Assembly Version: 1.0.5000.0
Win32 Version: 1.1.4322.2032
CodeBase: file:///c:/windows/assembly/gac/system.drawing/1.0.5000.0__b03f5f7f11d50a3a/system.drawing.dll
----------------------------------------
System
Assembly Version: 1.0.5000.0
Win32 Version: 1.1.4322.2032
CodeBase: file:///c:/windows/assembly/gac/system/1.0.5000.0__b77a5c561934e089/system.dll
----------------------------------------
hpqcc2
Assembly Version: 3.0.0.0
Win32 Version: 065.000.117.000
CodeBase: file:///c:/windows/assembly/gac/hpqcc2/3.0.0.0__a53cf5803f4c3827/hpqcc2.dll
----------------------------------------
hpqutils
Assembly Version: 4.0.0.0
Win32 Version: 065.000.117.000
CodeBase: file:///c:/windows/assembly/gac/hpqutils/4.0.0.0__a53cf5803f4c3827/hpqutils.dll
----------------------------------------
hpqfmrsc
Assembly Version: 4.0.0.0
Win32 Version: 065.000.117.000
CodeBase: file:///c:/windows/assembly/gac/hpqfmrsc/4.0.0.0__a53cf5803f4c3827/hpqfmrsc.dll
----------------------------------------
hpqtray
Assembly Version: 4.0.0.0
Win32 Version: 065.000.117.000
CodeBase: file:///c:/windows/assembly/gac/hpqtray/4.0.0.0__a53cf5803f4c3827/hpqtray.dll
----------------------------------------
hpqovskn
Assembly Version: 3.0.0.0
Win32 Version: 065.000.117.000
CodeBase: file:///c:/windows/assembly/gac/hpqovskn/3.0.0.0__a53cf5803f4c3827/hpqovskn.dll
----------------------------------------
hpqthumb
Assembly Version: 3.0.0.0
Win32 Version: 065.000.117.000
CodeBase: file:///c:/windows/assembly/gac/hpqthumb/3.0.0.0__a53cf5803f4c3827/hpqthumb.dll
----------------------------------------
hpqimvlt
Assembly Version: 3.0.0.0
Win32 Version: 065.000.117.000
CodeBase: file:///c:/windows/assembly/gac/hpqimvlt/3.0.0.0__a53cf5803f4c3827/hpqimvlt.dll
----------------------------------------
hpqimgrc
Assembly Version: 4.0.0.0
Win32 Version: 065.000.117.000
CodeBase: file:///c:/windows/assembly/gac/hpqimgrc/4.0.0.0__a53cf5803f4c3827/hpqimgrc.dll
----------------------------------------
hpqntrop
Assembly Version: 4.0.0.0
Win32 Version: 065.000.117.000
CodeBase: file:///c:/windows/assembly/gac/hpqntrop/4.0.0.0__a53cf5803f4c3827/hpqntrop.dll
----------------------------------------
Interop.hpqcxm08
Assembly Version: 3.0.0.0
Win32 Version: 70.0.170.000
CodeBase: file:///c:/windows/assembly/gac/interop.hpqcxm08/3.0.0.0__a53cf5803f4c3827/interop.hpqcxm08.dll
----------------------------------------
System.Xml
Assembly Version: 1.0.5000.0
Win32 Version: 1.1.4322.2032
CodeBase: file:///c:/windows/assembly/gac/system.xml/1.0.5000.0__b77a5c561934e089/system.xml.dll
----------------------------------------
LEAD
Assembly Version: 13.0.0.113
Win32 Version: 13.0.0.113
CodeBase: file:///c:/windows/assembly/gac/lead/13.0.0.113__9cf889f53ea9b907/lead.dll
----------------------------------------
LEAD

Answer 1

Couple of things to try here.



1 Go to my computer and Add and remove programs and see if Document Viewer is in there. Then if it is install it to make sure



2. Go to start and in the Run box type:



msconfig



Then try and find an entry under start up relating to the Document viewer and if it is there disable it by clicking in the box to stop it loading on start up



3 Here is a link to my site.



http://www.freewebs.com/revollie/



On the main page click the link to the page CC leaner



This will give you instructions on how to install CC Leaner and how to use it. I would do both the clean and the registry scan and this will hopefully get rid of any problems causing the program to start.



If that does nothing visit use here and we will be able to provide you with more steps. I would also look on my site on the virus page about removal in general just in case.



Hope this helps you email me if you have any more problems or info i will be happy to help.

Answer 2

I get a similar problem, with that installer at the begining.



Just reinstall document viewer. You should have a CD for it, since that's the most common way to install it. Probably from the CD that you use to install an HP product.



or.. each time you start your computer, open task manager (ctrl+alt+del) and end this process: hpimzone.exe



Good luck.

Answer 3

this would be a small concern. A) For the initiating button and taskbar, look on the backside of the own computing gadget. If right this is a sliver of blue there, drag it up mutually with your mouse, suited click on the toolbar, and click on Lock the Taskbar. If necessary, touch a working laptop or computing gadget restore shop. B) For the internet, you will have community issues. flow into initiate in case you could for the period of the taskbar, in case you could no longer the two press the domicile windows brand button on your keyboard or press the emblem and R on the keyboard on a similar time, Run will arise. From initiate, click on Run. In Run, kind in cmd and hit enter. in the Command prompt, kind in IPCONFIG and hit enter. while the outcomes arise, verify look on the 1st team in case you're utilising a under pressure out connection or the 2d team in case you're utilising a instantaneous connection (this team is basically no longer there in case you do no longer ahave a instantaneous adapter and are utilising a under pressure out connection). If something comes up, seek for a niche that declares something like Media State. this could say something like Media linked or basically linked. If it does not, plug on your ethernet and attempt returned. If necessary, touch a working laptop or computing gadget restore shop. C) As for the audio device. There are some achievable strategies. First, attempt turning up the quantity, wither on your keyboard (if the button is present) or via turning it up on the quantity administration on the a techniques suited area of the taskbar. 2d, look on your computing gadget: if the speaker cord is hooked as much as the audio output plug (green). third, you may would desire to touch the speaker producer for driving force and codec help. D) As for My computing gadget and administration Panel, you may would desire to flow to a interior sight computing gadget restore shop for help.

Answer 4

1. Start computer in "Safe mode without network support" by typing F8 before Windows loads

2. Search each file or folder containing term "DocumentViewer" and delete

3. Launch and execute "regedit"

4. Search each value, key containing term "DocumentViewer" and delete : if you can't, right-click and set "Full control" to your account in security level

5. Restart computer

6. Download and install every .NET framework release from this link :http://msdn.microsoft.com/en-us/netframework/aa569264.aspx#section3 (1.1, 2.0, 3.0 and finally 3.5)

Answer 5

Holy Cow! That's allot of jargon! If you have a certain level of control left over your pc, then you could stop that whole chain starting by Going to "stop Programs running at start-up" On your PC. If that doesn't work, Then seek Professional help!