Question:
Can someone interpret computer error message?
Alawlor
2007-12-19 05:16:58 UTC
My 2 yr old computer has been rebooting about two minutes after startup. I disabled the automatic reboot under system properties. It rebooted anyway, but I got a blue screen with this message.: SPBBCDrv.sys. Page_Fault_In_Nonpaged_Area.
After restart, I allowed WIndows error reporting to send a message to MS. The help page said "problem cause by antivirus software." I've had the same Norton antivirus, updated yearly, on here since I purchased the computer. Anyone have any ideas what this error message means and/or steps I should take to fix this? I hate to purchase another computer at this stage but this is an emachine I paid under $800 bucks for and don't want to put a lot of money into it. Thanks much.
Five answers:
scripted
2007-12-19 05:21:06 UTC
have a look here



http://www.file.net/process/spbbcdrv.sys.html



looks like a norton antivirus problem to me.
2007-12-19 13:22:01 UTC
Here ya go!



PAGE_FAULT_IN_NONPAGED_AREA



Explanation:



This Stop message occurs when requested data is not found in memory. The system generates a fault, which normally indicates that the system looks for data in the paging file. In this circumstance, however, the missing data is identified as being located within an area of memory that cannot be paged out to disk. The system faults, but cannot find, the data and is unable to recover. Faulty hardware, a buggy system service, antivirus software, and a corrupted NTFS volume can all generate this type of error.



User Action:



This Stop message usually occurs after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, either main memory, L2 RAM cache, or video RAM). If hardware has been added to the system recently, remove it to see if the error recurs. If existing hardware has failed, remove or replace the faulty component. Run hardware diagnostics supplied by the system manufacturer. For details on these procedures, see the owners manual for your computer. Another cause of this Stop message is the installation of a buggy system service. Disable the service and determine if this resolves the error. If so, contact the manufacturer of the system service about a possible update. If the error occurs during system startup, restart your computer, and press F8 at the character-mode menu that displays the operating system choices. At the resulting Windows 2000 Advanced Options menu, choose the Last Known Good Configuration option. This option is most effective when only one driver or service is added at a time. Antivirus software can also trigger this Stop message. Disable the program and determine if this resolves the error. If it does, contact the manufacturer of the program about a possible update. A corrupted NTFS volume can also generate this Stop message. Run Chkdsk /f /r to detect and repair disk errors. Restart the system before the disk scan begins on a system partition. If the hard disk is SCSI, check for problems between the SCSI controller and the disk. Finally, check the System Log in Event Viewer for additional error messages that might help pinpoint the device or driver causing the error. Disabling memory caching of the BIOS might also resolve it. For more troubleshooting information about this Stop message, refer to the Microsoft Knowledge Base at http://support.microsoft.com/support.
AN AMERICAN
2007-12-19 13:23:53 UTC
Sounds like a virus is attacking Norton.



READ HERE http://securitytracker.com/alerts/2007/Apr/1017837.html
2007-12-19 13:22:08 UTC
part of symantec internet security caused BSOD, possible corrupt installation, try uninstalling all symantec products to debug problems related to this error.
Santro
2007-12-19 13:21:42 UTC
check this website below from microsoft.

http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/w2000Msgs/6093.mspx?mfr=true

you will find the solution there itself! Good luck!


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