Huge Computer Problem - Wont Boot - Please Help!?

Question

over the last couple of days i have been in battle with a vundo virus. i have finally removed it with a antivirus removal software called: Malwarebytes' Anti-Malware . it removed that and several other things, at this point my system was still working, then i ran on more virus check and it found a trojan in my oembios.dat . i removed and now i cant get my computer to work, it starts up and goes to a login screen where an error message pops up sayin: "A problem is preventing windows from accuratly checking the licence for you computer, Error code: X80070002" ( Windows product activation) i cant put it in safe mode or any other mode for that matter, i dont have a recovery disk and i dont want to loose all my files. please help

Also the computer is a HP m7360n running windows XP

Answer 1

k, the virus has really done a number on your system. if you have a second working system, you can pull the drive out of that computer and put it in the other as a slave or as secondary master (unplugging the cdrom or other optical drives)



then after that system boots up, copy the files over from the HP's drive to the desktop on the second system (in a folder called HP files or something you'll remember easily). That way at the very least, you've saved the files you want to keep.



otherwise, the safest option you're looking at is bringing it to a computer store for a data recovery/reinstall which most computer stores should be able to handle easily, as long as you have a windows product key on the machine.. the product key is a 25 digit (broken down something like this.. 11111-22222-33333-44444-55555)

Answer 2

Ok. It's time to give up and go to a service center. I wrote a whole long spiel about how to recover your computer and your files before I saw that you can't even boot in safe mode.



You're jamming F8 repeatedly and still can't hit safe mode, yes? Because safe mode would let you do a LOT that you can't do right now.



It may be time to give up and go to a service center. Any service center worth its salt can pull the hard drive and back up your files from it. It's pricey, so decide how much that stuff is worth to you. At this point, if you really can't get into safe mode, it's your only reasonable option short of having a buddy who works in IT and really works in IT: not a cousin who's "real good with computers." Those are to be avoided at all costs.



Got your data backed up, or decided it wasn't worth $100-$200 after all? Good. Step two: ignore the service center's urging that you need to let them fix it right this very second. Contact HP and tell them you need to buy the recovery disks. Should cost you between $30 and $40.



Wait. They'll ship them to you.



Now, boot from the recovery disks. Follow the instructions. If all goes well and you don't have any hardware failure, you should be back to factory settings. Reload all the software you had on there, and dump the backups back on. Oh, and go out and buy some really freaking good antivirus and anti spyware, and put that on before you let your computer talk to the interwebs. No exceptions! Update them and update windows at the first available opportunity.



If you aren't sure which antivirus software is good, ask the IT guys who were trying to sell you the $300 virus cleanup. Trust me, they know.



If for any reason the recovery fails, you're back to the service center. Tell them what you use your computer for and how much of your software only runs on XP, and ask them whether it's worth repairing your machine or if you need to buy a new machine.



And when you get that new machine, or they repair the old one, back everything up and get some great anti-malware on there. Set it and windows to update automatically and frequently!



Good luck, and tech bless.

Answer 3

I found an article at Microsoft TechNet website that may help you:



http://support.microsoft.com/kb/310794



Now, it says that it is for a Dell system, but if you read down to the note it states that systems other than Dell can experience this too. If this doesn't help, go to the TechNet Newsgroups and post your question at the most likely one:



http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsxp.hardware&cat=en_US_8288eeac-739b-4d5a-9ce9-ee7f27ed3b40&lang=en&cr=US



Look to the left and see the different groups. Locate one that is the closest to your issue, and create a post. Before you post however, make sure you perform a Search of that group and any other that seems close to your issue. You can search and read as many posts as you like, but to post your own question you will need to log in with a Passport. If you have a Hotmail or Windows Live Mail account that is your Passport. If you don't have one of those you do not need one, you can use any current and viable email account you possess. To create a Passport, simply click on the New Question link at the top of each forum, and you will be taken to the Log In page. On that page is a link to create a Passport. Just click on that and then follow the steps, and when you finish you will be taken back to the Log In page, log in and it will take you back to the forum. Remember that everyone there are volunteers.



Good luck and have a nice day.

Answer 4

if the demonstrate develops graphical device faults, then it style of feels to be the pictures chip. the two onboard or separate gpu they could the two fail and reason bsods, capability subject concerns and glitching. reckoning on how previous the device is you are able to desire to be waiting to guarantee fix it, failing that, attempt and locate alternative boards.