crackling sound on my new computer HELP PLEASE!!?

Question

Ok recently i got a new computer from cyberpowerpc, and its a godly computer with only one exception, the sound, i dont know why but when i plugged my speakers from my old pc in to this one it started making the crackling popping sound whenever noise plays out of them. also the poping sound is louder than whatever is actually playing out of the speakers, i thought it might be just the speakers so i plugged in headphones to see if that was the problem and the crackling still consisted. i think it might have something to do with me switching to windows 8. i then tried many different things to fix it and now im at a loss so is there anyone who can help me with this? thanks in advance and sorry for bad grammar. preferably id like to have an answer that doesnt involve me taking apart my computer...

P.S. i just got this computer less than a week ago and i barely have anything installed on it plus it was making the crackling noise before i installed anything.

my pc specs/information: (btw this is just a receipt so it has some prices lol)
BLUETOOTH: None
CAS: * Apevia X-Cruiser 3 w/ USB 3.0, Temperature & Fan Control, Side Panel Window [-19] (Black Color with Blue LED)
CASUPGRADE: None
CD: 24X Double Layer Dual Format DVD+-R/+-RW + CD-R/RW Drive (BLACK COLOR)
CD2: None
COOLANT: Standard Coolant
CPU: Intel® Core™ i7-4820K Quad-Core 3.70 GHz 10MB Intel Smart Cache LGA2011 (All Venom OC Certified)
CS_FAN: Default case fans
ENGRAVING: None
FA_HDD: None
FAN: Asetek 510LC 120mm Liquid Cooling CPU Cooler - Enhance Cooling Performance (Single Standard 120MM Fan)
FLASHMEDIA: INTERNAL 12in1 Flash Media Reader/Writer (BLACK COLOR)
FREEBIE_CU: FINAL FANTASY XIV: A Realm Reborn [+0]
FREEBIE_MB: GIGABYTE GM-M6800 Dual Lens Optical Gaming Mouse [+0]
FREEBIE_VC2: None
HDD: 2TB (2TBx1) SATA-III 6.0Gb/s 64MB Cache 7200RPM HDD (Single Drive)
HDD2: None
IUSB: Built-in USB 2.0 Ports
KEYBOARD1: (Keyboard & Mouse Combo) Cooler Master Storm Devastator Gaming Keyboard & Mouse Combo [+0]
MEMORY: 16GB (4GBx4) DDR3/1866MHz Quad Channel Memory (ADATA XPG V2)
MONITOR: None
MONITOR2: None
MONITOR3: None
MOTHERBOARD: GIGABYTE X79-UP4 ATX w/ Ultra Durable 5, GblAN, 4 GEn3 PCIe x16, 2 PCIe x1, 1 PCI
MOUSE1: AZZA Optical 1600dpi Gaming Mouse with Weight Adjustable Cartridge [+4]
NETWORK: Onboard Gigabit LAN Network
NOISEREDUCE1: Power Supply Gasket [+5]
NOISEREDUCE2: Anti-Vibration Fan Mounts [+9]
OS: Microsoft® Windows 8.1 (64-bit Edition) + Office 365 FREE 30 Days Trial
OVERCLOCK: No Overclocking
POWERSUPPLY: 800 Watts - Standard 80 Plus Certified Power Supply - SLI/CrossFireX Ready
RUSH: RUSH!!! READY TO SHIP IN 5 BUSINESS DAYS [+49]
SERVICE: STANDARD WARRANTY: 3-YEAR LIMITED WARRANTY PLUS LIFE-TIME TECHNICAL SUPPORT
SOUND: HIGH DEFINITION ON-BOARD 7.1 AUDIO
SPEAKERS: None
TABLET: None
TEMP: None
TUNING: None
TVRC: None
USBFLASH: None
USBHD: None
USBX: None
VIDEO: NVIDIA GeForce GTX 760 2GB GDDR5 16X PCIe 3.0 Video Card [+131] (MSI Edition [-15])
VIDEO2: None
VIDEO3: None
WNC: None

Answer 1

This is obviously a warranty problem., and you should exchange (not repair) the computer at the place of purchase.  Other than that, I can only suggest trying the motherboard maker's latest released driver.



http://download.gigabyte.us/FileList/Driver/mb_driver_audio_realtek_azalia_x79_170.zip

Answer 2

It could be few issues.



1. Make sure the audio port and sound card are connected correctly if you are comfortable opening the case.



2. The audio port to the case might be bad. If you have a monitor, or HDMI port for the computer, then try hooking it up to tv or something like that to get the sound to play through a different port. That way you can judge if it is that particular audio port or the sound card.



3. Update your drivers.



4. Contact the company and explain it to them because you might have to send it back.

Answer 3

It might be the age of the speakers, and they might have gone bad. Your sound card might also have gone bad.