before we go any further I would like to know what
Motherboard you have... make sure its LGA 1155 as that is the only thing that can go with the 3750...
if that is correct continue to the steps below
1. go get CPU-Z and open it
http://www.cpuid.com/softwares/cpu-z.html
2. CHECK THE NAME OF THE PROCESSOR IN CPU-Z
if it says i5 3570, then
check the bios to see if the cores are disable.. OR just CLEAR THE CMOS (some button on the motherboard.
go back into windows and check it again... if it still says two cores (aka ONLY TWO PROCESS WINDOWS !! in task manager under cpu usage history!!)
3. Return it to the store
if it has 4 cpu usage history windows...
like this
http://i.stack.imgur.com/qLvhJ.png
nothing is wrong.. .continue as you were ...
Now we are ready to speak about RETURNING it to the store...
if you take it out and see pins bent under the cpu, You will HAVE TO REPLACE the motherboard... few people can bend them perfectly back into shape... you can try. but dont cry when the cpu dies...as a result... so its best to get a new one..
if the pins look fine.. go to the store and replace the cpu...
if you didnt buy it from a store... you might have been duped.... somebody pulled them wools over ur eyes.. live and learn i guess...