I need help with my computer.?

Question

I just reformatted my harddrive since a virus prevented me from entering safe mode and after everything was done, I came to discover that I had no sound. I looked at my control panel into the sounds and audio devices and it said that I do not have any audio devices. I made sure the speakers were plugged in, and plugged into the right slot which they are. Furthermore, the speakers worked before I reformatted my computer which tells me that it is not a hardware issue. From what I have read: http://en.kioskea.net/forum/affich-5457-no-audio-no-sound-device-and-troubleshoot-is and http://www.computerhope.com/issues/ch000629.htm my problem seems to be from an installation issue. My PCI device has a question mark by it which solidifies my point of it being an installation issue

Put simply, my question is how to restore my sound to my computer. Do I have to do something to my PCI? Do I have to reinstall something? If I have to, the model of my computer is: http://h10025.www1.hp.com/ewfrf/wc/product?product=465651&lc=en&dlc=en&cc=us&lang=en that is running windows XP service pack 2. If you know what to do, please give me instructions step-by-step so simple a child could understand. I just want to knick this in the butt. If you need anymore information from my end, just reply and I will try to get back to you as soon as possible.

Thanks in advance,
me

Answer 1

Have you tried reinstalling the drivers for your sound card?



(arou42's post links to the drivers, but no sound driver is listed on that page)



I found this in part of the support site in the link you mentioned:



#

Download and install an updated audio driver package from the audio technology provider.

Your computer probably uses Realtek Audio Codec or Creative Audigy software. Download and install audio drivers from one of the following sites:



*

Creative's support downloads: http://us.creative.com/support/downloads/ (in English)

*

Realtek's support site: http://www.realtek.com.tw/downloads/ (in English)

Answer 2

Reinstall your audio driver. It should be on some installation media that came with your computer,.



Or go to your Device Manager, click on Sound Video and Game controllers, expand it then right click on your audio hardware device and click Update Driver software.

Answer 3

Open the start menu->All Programs->PC Help and Tools-> open the HP Application Recovery-> then click on Driver Installation-> click on the audio driver you want to install.



Or back up your data and do a system recovery.

Answer 4

On a Mac, shift/administration/3 takes a photograph of the reveal screen. in case you press shift/administration/4, you may click and drag over the section you pick; the photograph is taken once you launch the mouse button.

Answer 5

All your drivers are here...



http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=465651

Answer 6

download the drivers