BSOD issues. If you're looking for a challenge, click this way...?

Question

I built my girlfriend a PC, I wanted it to be quick, easy to use and allow for minor gaming as well. There have been a few problems and I'm desperately looking for help to solve them. Specifications are at the bottom, please refer to this in order to propose a solution. The problems are as follows:

BSOD every time she plays a game. The stop codes are 0x1e, 0x0a, 0xd1, 0x50, 0x3b. The stop code varies from time to time but they are mainly the first three mentioned above. There have also been three instances of "unable to process a minidump file from the full dump file."

I replaced the Corsair H90 cooler because it was making a repetitive clicking/popping noise from the pump. Once replaced I used isopropyl alcohol to remove residue from the previous TIM and reapplied AS5. Temps in the BIOS should be around 25 - 35 idle but when I watched it kept rising. It made it to almost 65°C and then I heard a rush of liquid from the pump and the temps dropped quickly back down to 45°C where they remained for a while. It climbed back up to 65°C and the process repeated. It was my understanding that these coolers were supposed to operate a steady flow of liquid to maintain a certain temperature, it seems like the pump is only kicking in after it reaches a certain temp or something! Anyway, it's weird and I don't like it at all.

Realtemp doesn't support this processor, CoreTemp only displays CPU_TIN temps and not the individual cores which is the same for OCCT and HWMonitor. Why can't I see the temps of each core?

When I stressed it with OCCT it was telling me it was reaching a steady 50°C, even after 15 minutes of pounding it the temps wouldn't go above or below. I thought "great!" but then I realised it's only CPU_TIN temps and not the cores themselves. Could the cores be getting to a super high temp causing BSODs because the H90 doesn't work properly and I just can't see the temps?

Specifications:

Motherboard: ASRock FM2A88M Extreme4+ CPU: AMD A10-7850k@stock RAM: 8GB (2x 4GB) Patriot Viper 3@2400MHz (PV38G240C0K) SSD: 120GB Kingston HyperX 3K HDD: 1TB Seagate Hybrid SSHD PSU: Corsair CX500M Case: Bitfenix Prodigy M Monitor: DELL 2209WA OS: Windows 7 Professional x64 SP1 (Fully updated)

Further info:

▪ I have tried clearing CMOS which didn't make a difference, BSODs still happened.

▪ I have tested the RAM for 10 hours on Memtest86 @ 2400MHz with no errors.

▪ I have reinstalled the GPU drivers and have also tried beta drivers.

▪ The H90 comes with two connections, one 3-pin for the pump and one 4-pin from the fan. On the motherboard there is a 3-pin CPU_FAN header and right next to it is a 4-pin CPU_FAN header. This is where the pump and fan are plugged into. I assume this is the right configuration. I have tried plugging the 3-pin pump into PWR_FAN but that just made it run full speed and I was worrying it would explode! I have also tried plugging it into a 4-pin CHASSIS_FAN header but the same effect occurs.

▪ I have tried plugging the RAM in difference configurations of dual channel (i.e. A1+B1 and A2+B2) but the BSOD still happens. Again, the memtest results were fine.

▪The BIOS configuration is completely default and still BSOD.

▪ The SSD and HDD are both plugged into SATA3 ports on the native controller, not third party.

▪ Windows is activated and I'm running Symantec Endpoint Protection SBE

Thank you so much in advance if you've taken the time to read my problems and help me solve them! This whole project has been an absolute nightmare for me and I'm on the verge of throwing this system out my window! If you require further information please reply and I'll get back to you ASAP!

Answer 1

Thats a great rig!

But the psu is only 500W.

I'm told speedfan can log temperatures and voltages. That would be a good start.

Have you checked the event log?

http://windows.microsoft.com/en-au/windows/open-event-viewer#1TC=windows-7



"I replaced the Corsair H90 cooler because it was making a repetitive clicking/popping noise from the pump. Once replaced I used isopropyl alcohol to remove residue from the previous TIM and reapplied AS5. Temps in the BIOS should be around 25 - 35 idle but when I watched it kept rising. It made it to almost 65°C and then I heard a rush of liquid from the pump and the temps dropped quickly back down to 45°C where they remained for a while. It climbed back up to 65°C and the process repeated. It was my understanding that these coolers were supposed to operate a steady flow of liquid to maintain a certain temperature, it seems like the pump is only kicking in after it reaches a certain temp or something! Anyway, it's weird and I don't like it at all. "

Sounds like you have air in the cooling system.

Answer 2

Sorry if you have tried this, and I missed it in your post.



BSOD issues are usually RAM related. I had the same problem when I built me PC a year ago.



Try to go into the BIOS and change the RAM voltage. I changed mine by only like .01 or .02 and it stopped my BSOD problem.

Answer 3

hmmmm, is the cooling radiator fitted at the same level as the pump?

if so ... it could have an air lock in the system.

where the pump is pumping air and not liquid.

raise the radiator above pump level (air will rise and stay in the rad)